FMI spends a significant amount of time and energy making sure that we are providing our customers with the products and services they need. We mail customer surveys to our customers each year and we provide a survey card to every customer that comes to FMI for repair or maintenance of a cab, chassis or body. What follows are just a few of the comments we have received from our customers as a result of these surveys, and the unsolicited input of customers that sent us a thank you letter.


Social Testimonials

Email Testimonials

"I have dealt with trucks and truck dealers for years and FMI has the best service, by far, of any company I have dealt with.

(Portland service customer)


"Thank you for the professional and courteous assistance you provided me in replacing an engine. You provided me with the good used engine I requested. I plan to promote FMI’s excellent customer service whenever possible."

(Alaska parts customer)


"My wife and I would like to thank FMI and all the people who helped us while we were getting the radiator fixed on our motorhome. Everyone sure made customer satisfaction a priority during our visit, and one look at the clean, well-organized shop gave us confidence in the care the vehicle would receive."  

(British Columbia service customer)


"FMI is...always here to help, get the job done quickly and correctly and every department is helpful, dependable and friendly!

(Portland service customer)


"I am writing to thank you for the repair work that your shop performed on our truck...we are happy to report that FMI was fast and friendly and we did not lose any time doing our daily pickups.

(Portland service company)


"I have been in the trucking industry for 30 years and by far FMI is the best shop I have ever been to.  Everyone is friendly, nice and congenial.  I cannot say enough good about FMI and the staff.  Everyone is super nice!

(Portland service company)


"We had a problem with one of our Hino's.  I spoke with the service foreman and a technician and both of these guys were very, very knowledgeable and helpful to help me find a wiring problem.  I got the problem fixed because the technical support I got from FMI was right on.  I take my hat off to your service-parts-body shop and the sales team for all the help they have given me.  You guys are the greatest!!!"

(Boston sales and parts customer)

Customer Testimonials

3 Locations to serve you!
Locations & Hours

FMI North

8305 NE MLK Jr. Blvd.

Portland Oregon 97211



7:00 AM to Midnight (M-F)

FMI South

11857 SE Hwy 212

Clackamas Oregon 97015

OPEN 7:30 AM to 5:00 PM (M-F)

FMI Eugene

1230 S Bertelsen Road

Eugene Oregon  97402

OPEN 7:30 AM to 5:00 PM (M-F)

BEND Service & Warranty Center

710 NE 1st St.

Bend, Oregon 97701

OPEN 8:00 AM to 5:00 PM (M-F)

Informational Videos
Customer Resources

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